Privacy policy
Effective date: June 5, 2026 · Last updated: August 15, 2026
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have over it. It applies to manchotsleep.com, our business-program domains manchottrade.com and manchotpartners.com, and any related services operated by Primeworks Industrial Inc., a Georgia corporation doing business as Manchot.
If anything here is unclear, email us at support@manchotsleep.com. We'd rather you ask than guess.
Section 01
Who We Are
Primeworks Industrial Inc. · 2530 Mountain Industrial Blvd, Suite A · Tucker, GA 30084
support@manchotsleep.com
Section 02
What We Collect
We collect two kinds of information: what you give us, and what your browser or device tells us automatically.
What you give us (orders, sign-ups, contact)
—Name, email address, billing and shipping addresses, phone number
—Order and purchase history
—Payment card details — processed by Shopify Payments / Stripe (we do not see or store full card numbers)
—Any other information you choose to send us (support emails, reviews, Cradle program applications)
—Business inquiry information, if you contact us through our Trade Program: company name, website, business type, number of units or locations you manage, your name, job title, work email, and phone number
What your browser tells us automatically
—IP address, browser type and version, device type and operating system
—Pages you viewed, how long you stayed, referring URL, and approximate location based on your IP address
—Interactions with the website, such as clicks, scrolling, page navigation, and session activity
—Cookie identifiers, advertising identifiers, and information about whether a visit, purchase, or other action may be connected with an advertisement
Business contact information from other sources
If your company appears to be a fit for our Trade Program, we may obtain limited business contact information about you — name, job title, company, business email, and business phone — from publicly available sources and licensed business-contact databases. We use this information only to send relevant business communications about our Trade Program, never for consumer marketing.
Every message we send this way includes a working unsubscribe. If you opt out, or ask us to delete your information, we honor the request and add your address to a permanent suppression list so you are not contacted again. To opt out or request deletion at any time, email support@manchotsleep.com with the subject "Business contact opt-out."
What we do not collect: government-issued ID numbers, social security numbers, biometric data, precise GPS location, or health records.
Section 03
Why We Collect It
| Fulfilling orders | Processing payment, shipping your mattress, handling returns and warranty claims. |
| Customer support | Responding to your questions and resolving issues. |
| Order communication | Order confirmations, shipping updates, warranty notices. |
| Marketing (opt-in only) | Newsletter, product updates. You can unsubscribe in any email we send. |
| Site analytics and improvement | Understanding which pages people use, how visitors move through the site, and where pages may be unclear or difficult to use. |
| Advertising measurement | Understanding whether advertisements lead to visits, purchases, or other actions, and improving how we allocate our advertising budget. |
| Creator and affiliate programs | Running our creator, referral, and affiliate programs, and determining which partner referred a visit or purchase. |
| Reviews | Collecting and displaying product reviews. |
| Fraud prevention | Detecting suspicious orders, protecting against unauthorized access. |
| Legal compliance | Tax records, consumer protection, court orders. |
Section 04
How We Share Information
We do not sell your personal information.
Section 05
How Long We Keep Your Information
Section 06
How We Protect Your Information
—Encryption in transit (HTTPS / TLS on every page)
—Encryption of payment data by Shopify Payments / Stripe (PCI-DSS compliant)
—Limited internal access — only employees who need the data to do their work can see it
—Strong authentication on internal systems
Section 07
Cookies and Tracking
We use essential cookies that are required for the website to operate, analytics technologies that help us understand how the website is used, and advertising technologies that help us measure the results of our advertising. Some of these technologies are provided by third parties.
Where consent is required, non-essential analytics and advertising cookies are used only after you provide consent through our cookie banner. You can change or withdraw your choice at any time through “Cookie preferences.” For more information about individual cookie categories and your choices, see our Cookie Policy.
Our cookie banner is presented where required by applicable law based on your location. Because of the regions we currently sell in, you may not see a banner, and the “Cookie preferences” control may not appear in the footer. In that case, you can use the “Your privacy choices” link in our website footer, enable Global Privacy Control in your browser, or email support@manchotsleep.com with the subject “Privacy request.”
Analytics and Session Recording
We use Microsoft Clarity to understand how visitors use and interact with our website through behavioral metrics, heatmaps, and reconstructed session replay. Clarity may collect information about page views, clicks, scrolling, navigation between pages, referring pages, browser and device information, and approximate location derived from an IP address. It uses cookies and similar technologies to help connect these interactions into a visit.
Clarity reconstructs website interactions rather than creating a conventional video recording. By default, Clarity masks content that it identifies as sensitive, including content entered into input fields, numbers, and email addresses, and masked content is not uploaded to Clarity. We do not intentionally configure Clarity to collect payment card details or other sensitive checkout information.
Microsoft processes information in accordance with its own privacy practices. You can learn more in the Microsoft Privacy Statement.
Website Analytics
We use Google Analytics to understand how visitors find our website and move through it. Google Analytics may collect information such as pages viewed, time spent on a page, referring source, browser and device information, and approximate location derived from an IP address, and may set or read cookies or similar identifiers depending on your consent choices and browser settings.
We use the resulting reports to understand which pages people use and where a page may be unclear or difficult to use. More information about Google’s processing is available in the Google Privacy Policy.
Advertising and Conversion Measurement
We use Google Ads and related technologies to understand whether our advertising leads to website visits, purchases, or other actions. Google may receive information such as the page visited, the action completed, referring information, browser and device information, IP address, and advertising or cookie identifiers. Google may also set or read cookies or similar identifiers, depending on your consent choices, browser settings, and Google account settings.
We use the resulting reports to attribute conversions, measure campaign performance, and improve how we allocate our advertising budget. More information about Google’s processing is available in How Google uses information from sites or apps that use our services and the Google Privacy Policy.
Enhanced Conversions
When you complete a purchase or another measured conversion, we may use Google Ads Enhanced Conversions. Depending on how the feature is configured, this may involve sending Google a SHA-256-hashed version of first-party customer information that you provided to us, such as your email address, phone number, name, or address, together with information about the conversion.
Hashing is a one-way process and occurs before this customer information is sent to Google, so Google does not receive that information from us in its ordinary readable form. Google attempts to match the hashed information with signed-in Google accounts associated with earlier advertising interactions. This helps us attribute purchases and improve the accuracy of conversion measurement. We do not send payment card numbers through Enhanced Conversions.
Google’s use of Enhanced Conversions data is subject to its customer-data and limited-use policies. You can learn more in About Enhanced Conversions and How Google uses Enhanced Conversion data.
Section 08
Your Rights
Section 09
Children
This website is not directed to children under 13. Manchot does not knowingly collect personal information from any user under 16, regardless of state. If you believe a child has provided us with personal information, email support@manchotsleep.com and we will delete it.
Section 10
International Data Transfers
We are based in the United States. If you visit our site from outside the U.S., your information will be transferred to and processed in the U.S. If you are in the EU/EEA or UK, we rely on standard contractual clauses or other appropriate safeguards where required.
Section 11
Links to Other Sites
Our website may link to third-party sites. Once you leave manchotsleep.com, the privacy policy of that other site applies. We are not responsible for how they handle your information.
Section 12
Changes to This Policy
Manchot may update this Privacy Policy. For material changes, Manchot will post a notice on the website and email customers who have purchased in the prior twelve (12) months at least thirty (30) days before the change takes effect.
Section 13
Contact
Privacy Questions & Requests
Subject LinePrivacy request
Mailing AddressPrimeworks Industrial Inc. · Attn: Privacy
2530 Mountain Industrial Blvd, Suite A · Tucker, GA 30084
This policy was written to be readable. If anything is still unclear, that is on us — email us and we will explain.